Interface adaptations - Installation - Support - Updates

Profit from our long experience !

We implement fast and cost-efficient drivers for special measurement equipment in our system software. Thanks to the standardized DC-HI-NET protocol, you can control all your measurement devices by means of one unique host software.

Send us the measurement device with the appropriate manual, and in a few days we will implement and test the new interface. The costs involve typically just 1 to 3 man days.

At a low cost, we obtain all the necessary documentation from the measurement equipment manufacturer. We relieve you of inconvenient detail work and "bit digging".

For non-transportable measurement devices we carry out these adaptations at your location (at a low additional travel fee).

Contact us - we will immediately prepare an attractive offer for you.

For tests we offer leasing devices. You can test your host software together with the measurement equipment under real conditions during the tender phase.

Within projects we support you with installation and setup of the whole solution. We have experience in equipping production lines with measurement and control systems, CAQ and SPC. As a supplier-independent provider of components for measurement technology and quality assurance, we possess a wide range of know how, which often helps more than highly specialized knowledge of a single product.

For technical support we operate a hot line. Normally, we support our customers free of charge, but we also offer support contracts, in order to guarantee fast reaction times and high service levels.

In case of trouble, you can mail us the out-of-order unit. In a few days you will receive a replacement. If you conclude a support contract with us, you just call us, and our repair service immediately mails a replacement unit to you. You only send us the defective unit. This is an effective way to guarantee minimal trouble shooting delay.

We are continuing to enhance the system. Devices already in operation can be equipped with new functions by Updates of the operating system.

Quality for the Production: Products from STEINWALD datentechnik.